AI for automotive sales and service

A dealership's biggest pain wasn't lack of leads — it was missed calls. Prospects would call after hours about a specific vehicle, financing, or trade-in value, hit voicemail, and disappear.

An AI Agent was added to answer incoming calls and messages 24/7. When a prospect called, the AI asked what model they were interested in, confirmed inventory availability, collected trade-in details, and offered financing pre-qualification steps. It then scheduled a test drive and notified the right sales rep with all context.

The next morning, sales reps walked into scheduled appointments instead of unanswered voicemails. Lead-to-appointment conversion improved, and the dealership stopped paying for leads they never spoke to.